The kettle always dripped on pouring, until the filter in the spout was removed.
Time to boil was not particularly fast or quiet, and post-boil the water lost its heat quickly in the glass jug.
A jar from a cupboard fell on the kettle and the glass jug broke. A plastic kettle would have survived such an impact.
This kettle is a "must" for a hard water area as it can easily be kept clean. It is a little noisy when brewing up and does not take kindly to being banged about, but it is a thoroughly reliable product which will give many years of service.