Whilst my girlfriend and i both really enjoyed the day it was slightly let down by the uncertainty of where to go, what time and where to redeem tickets for the eye. there was poor organisation with the queue at Waterloo Pier. We were mixed up with tourists for other boats. Don't get me wrong i would definitely take this trip again and tell anybody to do the same, because the meal was fantastic and the flight on the eye was alot of fun, despite the queue!!